If a consumer, has any grievances about the quality of a brand, product or, service, the aggrieved can file a consumer complaint and seek redressal. Different types of complaints can be filed depending on the specific issue, by visiting the concerned consumer court and by submitting the necessary documents. The first and foremost important thing for any aggrieved consumer is to contact or get in touch with the best consumer lawyer of the state.
|Sl. No.||Total Value of goods or services and the compensation claimed||Amount of fee payable|
|1||Up to one lakh rupees – For complainants who are under the Below Poverty Line holding Antyodaya Anna Yojana Cards||Nil|
|2||Up to one lakh rupees – For complainants other than Antyodaya Anna Yojana cardholders.||Rs.100|
|3||Above one lakh and up to five lakh rupees||Rs.200|
|4||Above five lakh and up to ten lakh rupees||Rs.400|
|5||Above ten lakh and up to twenty lakh rupees||Rs.500|
|6||Above twenty lakh and up to fifty lakh rupees||2000|
|7||Above fifty lakh and up to one crore rupees||4000|
|8||Above one crore rupees||5000|
Complaint Could be Against:-
(i) Construction without approvals
(iii) Construction on illegally acquired land
(iv) Fraud in booking
(v) Change of land use, layout plan, structures with the approval of allottee
(vi) Hidden charges
(vii) Enhanced external development charges
(viii) Cancellation of the project
(ix) Forfeiture of the amount
(x) Delay in delivering possession
(xi) Creation of third-party interest
(xii) Not providing completion certificate
1. Who can file a Complaint?
Any consumer; Any voluntary consumer association; Central Government or any State Government; One or more consumers, where there are numerous consumers having the same interest. In case of death of a consumer, his legal heir or representation
2. Where to file a Complaint?
As per the Consumer Protection Act, 1986 a complaint can be filed in District Consumer Disputes Redressal Forum (DCDRF): If the value of the claim is up to ` 20 lakh State Consumer Disputes Redressal Commission (SCDRC): If the value of the claim exceeds ` 20 lakhs but is within ` one crore. National Consumer Disputes Redressal Commission (NCDRC) If the value of the claim exceeds ` one crore.
3. What is the Jurisdiction of Consumer Fora?
A complaint shall be instituted in a Consumer Forum within the local limits of who’s the opposite party resides or carries on business or has a branch office or personally works for gain, or where the cause of action, wholly or in part, arises.